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What should you do when your Tulsa home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your family – against the multitude of risks you might experience, like burglary, fire, and flooding. Even though your home may be ready, that doesn’t mean you are. Do you know what to do if your Tulsa home alarm system goes off? The sound of an alarm is often shocking, confusing, and may incite panic. Your best option is to stay composed and abide by these easy suggestions.

Steps to Take If Your Home Alarm System In Tulsa Sounds

Nobody wants to be in this dilemma, but it’s also why you put in a home alarm system in the first place. You’re awakened in the wee hours of the morning with the unmistakable blasting of an alarm after a security sensor has been activated. Now what should you do?

  1. Don’t panic. This is easier said than done when your home security alarm is ringing loudly, and your heart is racing. But staying calm is the optimal way to appraise what is happening. Avoid the urge of trying to manage the emergency alone instead allow your monitoring professionals and first responders to perform their job.
  2. Protect your family. Your primary concern should be your family members and leading them out of danger. In the case of a burglary, this might include proceeding to a predetermined secure area as far from points of entry as possible. The trespasser was in all likelihood already turned away by the alarm, but it’s always wise to be extra cautious. If there’s smoke or a fire, you need to exit your residence right away.
  3. Grab your cell phone. The vast majority of homeowners keep their cell phones with them at all times these days, but you might neglect to grab it during a crisis. You’ll want to have it. You’ll have the chance to stay connected with your monitoring specialists and get updates through your home security app.

Connect With Your Round-the-clock Monitoring Specialists

Whenever your home alarm system in Tulsa goes off, your 24/7 monitoring specialists will instantly act. Their first step is to verify your alarm, and that involves communicating with you. The procedure they adhere to is dependent on the kind of emergency. For instance, when the emergency is due to a medical situation, one effort will be made to contact you before first responders are sent out. If you’re dealing with an intrusion - the most frequent sort of alarm - a monitoring specialist will adhere to these guidelines to reach out to you:

  • An effort will be made to reach you through the touchscreen interface. You will generally be requested to provide a passcode.
  • If that attempt doesn’t prompt a reply, a call is made to your principal contact number.
  • A second number or your first contact person is called next.
  • If there still isn’t an answer, area law enforcement officers are deployed.
  • Your monitoring agents will follow up with you again after authorities are contacted.

If you're not able to communicate with monitoring agents, don't worry. Support will still be sent even when you're not able to confirm the emergency.

Get prepared for any crisis with a Vivint home alarm system in Tulsa

Stay ready for any situation with a state-of-the-art home alarm system in Tulsa from Vivint. Dial (918) 731-3376 to start customizing your home’s protection today.